FAQ

Customer Service/warranty

I have an issue with my cube, what should I do?

Contact Customer Service at: support@lumecube.com

What is the warranty on the Lume Cube?

  • 1 Year Warranty covers manufacture defects
  • Contact support@lumecube.com directly or through our contact page. Link: www.lumecube.com/contact/ select “Customer Service” in the first drop box.

What if I want to try a Lume Cube out? Do you have a Money Back Guarantee?

We want you to be completely satisfied with the products you purchase from Lume Cube’s online store. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 30 Day Money Back Guarantee. Also, associated shipping fees are not refundable. NOTE: this guarantee only applies to orders placed on Lume Cube’s web store at lumecube.com. If purchased from a Lume Cube authorized reseller, please contact them regarding the return.

How Many Brightness Settings In A Lume Cube?

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What Is The Size And Weight Of One Lume Cube?

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How Do I Register My Cubes?

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How Do I Connect Via Bluetooth?

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What Features Does The Bluetooth Smartphone App Allow Me To Control?

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Waterproofing Procedures

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Technical Specs

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